I created an account at NetLibrary and found that it took some time to update my computer to be able to download audio books. I imagine that some people might find this step of some concern becuase of an aversion to downloading software from the Internet, and it takes some time. But having done that, the interface for downloading the audio books was easy to use.I went back to NetLibrary using the link on the library's website and logged in. The page that loaded didn't look like it was specific to New Canaan Library, so I searched a title to see what resulted. The book I was looking for was not in our library's collection. I clicked the "help" tab and at that point I saw our building logo and the links to My Account. Went back to the homepage and those links were gone. I thought that was odd, so I will try to find out if there's another way to log in to see "My Account" right away. (Thing #9)
The initial time spent with NetLibrary can be frustrating, figuring out the system, downloading software- but once that's done. It's easy going.
ReplyDeleteDid you find out the my account thing? Do you have any suggestions on how to make the page easier to navigate? Perhaps there are other's having the same problem and it can be fixed in house.